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1. How do I sign up for automated water billing?

The Village of Roselle offers an automatic water billing payment plan. The auto-debit program is a convenience to water/sewer customers. Participants of this program have the amount due on their water bill automatically debited from their bank account on the sixth of each month. This eliminates the need for writing checks and the cost of postage, as well as the possibility of an inadvertent late payment and penalty charges. To sign up for this convenient program, residents and download the Direct Debit Form and return it to the Finance Department at Village Hall.

Direct Debit Form

2. How do I register to vote?

Voter Registration can be done at the Roselle Public Library (40 S. Park St., Roselle), the Schaumburg Public Library (130 S. Roselle Rd., Schaumburg), the Bloomingdale Township offices (123 Rosedale Rd., Bloomingdale) or the Schaumburg Township offices (1 Illinois Blvd., Hoffman Estates). Two forms of identification are required - one must have your current address. Voter registration is also available online via the Illinois State Board of Elections' Illinois Online Voter Application website. To register online, be prepared to provide your Illinois Drivers License or Illinois State ID number, the date the license or ID was issued, the last four digits of your social security number, and your birth date.

Illinois Online Voter Application Website

3. Do I need to purchase a vehicle sticker?

New residents must purchase a sticker within 30 days of moving into the Village. Every owner or operator of a motor vehicle (cars, trucks, motorcycles, and trailers) who resides within the Village or whose motor vehicle is based within the Village must obtain a Roselle vehicle sticker. Stickers must be purchased by September 30 and displayed on October 1 to avoid penalties.Visit the Vehicle Stickers page for more information.

Residents who have previously purchased vehicle stickers will receive a renewal application with previous sticker information pre-printed on the form. Applications are mailed in July. All changes are to be made directly on the form and returned in the new reply envelope enclosed in the mailing. Residents are urged to use the return envelope included with the vehicle sticker application, either by mail or by dropping it in the Village payment box in front of Village Hall, or to apply for the sticker online. Find more information, including a fee schedule, on the Vehicle Stickers page.

Vehicle Stickers

4. How do I open/close my water/sewer account?

Village of Roselle water and sewer bills are due on the 6th day of every month. Delinquent account balances are subject to a 1.5% penalty and a $5.00 per month administrative fee. Payments are accepted at the Village Hall during normal business hours and through our 24-hour payment drop box located in front of the Village Hall. The Village also offers a direct debit program to conveniently pay utility bills directly from your bank account. If you are planning to move, don't forget to call the Village of Roselle Water Department at (630) 671-2370 to start or stop your water service. Arrangements can be made for a final bill. Please have the following information when you call: your name, new address, telephone number, most recent meter read, and the name of the new resident (if available). Establishing or Discontinuing Water/Sewer Service

5. Are there overnight street parking restrictions?

Parking is prohibited on the street from 2:00-5:00 a.m. If a problem or emergency exists or you have too many guests, fill out the online Overnight Street Parking Request Form before 2:00 a.m. to request overnight parking permission. Those without Internet access may call the Police non-emergency number at (630) 980-2025 to request overnight street parking. NO PARKING left wheel to curb, except on one way streets. Campers, boats, or trailers up to 29 feet long, 8 feet wide, or 10 feet high may be parked on driveways for up to 48 hours for loading/unloading. Otherwise, such vehicles must be parked to the rear of the building setback or in a garage.

Overnight Street Parking Request Form

6. How do I make a request for public information?

Residents and businesses wishing to review Village documents can file a Request for Public Information Form with the Village Clerk. All requests for information are processed in accordance with the requirements of the Illinois Freedom of Information Act.

Online FOIA Form

7. How do I find my State Representative or Senator?

Visit the Illinois State Board of Elections web site to conduct a search by district, by official or by address. Illinois State Board of Elections

8. How do I start my garbage/recycling/yard waste account?

Garbage collection is handled by Flood Brothers Disposal. Please call (630) 261-0400 to start service. Garbage is collected on Tuesdays in the western portion of the Village and on Wednesdays on the east side of the Village each week and should be placed at the curb no sooner than 6:00 p.m. the evening before pickup. Refuse and recycling carts must be removed from the curb on the day of pick up. Garbage pickup will be delayed by one day for the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Yard Waste materials are banned from landfills in Illinois. The Village of Roselle has contracted with Flood Brothers for the collection of this waste. Residents must purchase special yard waste bags and stickers or lease yard waste carts for the year. Please call (630) 980-2000 for more information. Leaf burning is prohibited. The following businesses are approved vendors and have Village of Roselle yard waste stickers available for purchase: - Butera Finer Foods, 550 West Lake Street, Roselle - Caputos, 166 E. Lake St., Bloomingdale - Jewel, 1151 S. Roselle Rd., Schaumburg - Len’s Ace Hardware, 425 East Maple Ave., Roselle - Len’s Ace Hardware, 272 W. Lake St., Bloomingdale - Roselle Ace Hardware, 821 East Nerge Rd., Roselle - Village of Roselle, 31 South Prospect St. Roselle.

9. How do I get a garbage or recycling cart?

Garbage and recycling carts can be ordered through Flood Brothers Disposal. Please call their office at (630) 261-0400 for ordering information.

10. How do I get a building permit?

Building permits are required for the following home improvements: decks, fences, pools, patios, roofing, fireplace installation, water softeners, driveways, and central air conditioning. Visit the Building Permits page on the Village's web site by following the link below. If in doubt, please call the Building Department at (630) 980-2000.
Building Permits

11. When can I water my lawn?

Watering your lawn by automatic sprinklers or soaker hoses is prohibited from May 15 to September 15, except between hours of 5:00-9:00 a.m. and 6:00-10:00 p.m. Odd-numbered addresses may sprinkle on odd-numbered days, and even-numbered houses may sprinkle on even-numbered days. Automated sprinkling systems controlled by a time shall only be permitted to operate between the hours of midnight and 6:00 a.m. Hand sprinkling is permitted at any time except in low water pressure emergencies. From September 15 to May 15, sprinkling is permitted at any time.

12. How do I get a streetlight fixed?

If you have a streetlight near your home and you notice it is not operating properly, please report it using the Report a Concern to Public Works form. Concrete and aluminum poles belong to the Village of Roselle. Wooden poles are ComEd lights and we will report those outages to ComEd. If you wish to report them directly to ComEd, the number to call is 1-800-334-7661, then touch "0" for operator. Repairs to Village owned lights are batched and typically scheduled biweekly.
Report a Public Works Concern Form

13. When can I have a garage sale?

Residents of Roselle may have two garage sales a year, not more than three consecutive days each. The Village also has regulations governing the size and placement of garage sale signs in order to protect the appearance and character of the Village. The guidelines are:
1. Garage sale signs may be placed at the curb in residential areas.
2. No sign may obstruct or interfere with traffic lanes or traffic control signals or signs.
3. Signs may not exceed six square feet.
4. Garage sale signs must be removed at the conclusion of the event.
5. Easements, covenants or other private agreements stipulating more restrictive requirements shall be honored.

If you have any questions, please contact the Building Department at (630) 980-2000 for further information.

14. Should I contact the Village if we're having a block party?

If you are planning a block party, please stop by the Village Hall to complete a block party form or download the form from our web site using the link below. It is important to notify the Village of a block party so that the Fire and Police Departments are aware of the streets that will be closed. For your safety and convenience, barricades are available free of charge from the Public Works Department.
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15. When are the streets snow plowed?

Anti-icing of the roadways begins before a snowfall, with the application of brine. Once the snow starts falling, Public Works typically begins plowing operations after two to three inches of snow has fallen, or sooner if road condition reports indicate the need. Primary streets are plowed first, followed by secondary streets and then cul-de-sacs. Residents can report streets in need of salt or ice using the Snow Plow Condition Report Form.

Plowing may be suspended between 8:00 p.m. and 4:00 a.m., depending on the severity of the snow event. Public Works crews aim to have all streets and cul-de-sacs cleared within a day after the snow stops falling.

Please keep in mind that the shoveling, dumping, plowing and blowing of snow onto streets and public sidewalks is a violation of local ordinances. Shoveling snow with the direction of traffic will help reduce the amount of snow plowed back onto driveway aprons.
Snow Plow Condition Report Form

16. How do I contact the Schaumburg Airpark?

Schaumburg Airport (847) 985-9777
Schaumburg Noise Hotline (847) 985-0315, ext. 150
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17. How do I get rid of unwanted firearms?

The Roselle Police Department will accept unwanted firearms for destruction. You can use this service in two ways. If the Firearm is unloaded and cased, you can bring it to the Police Department. If you do not have a proper carrying case for the weapon or if you have any concerns about its' safety, or whether it is loaded, call the non-emergency number (630) 671-4008 for assistance. The Police Department will arrange for a Police Officer to pick-up the Firearm at your residence. If you locate suspicious munitions, i.e. war/military souvenirs, call 911. Do not touch or transport the items. If you have any concerns or questions please call the Police Department and request to speak to the Watch Commander.